About Us

Welcome to Crystal Waters, where we go above and beyond to ensure your home’s safety, comfort and efficiency. Our commitment to excellence in heating, cooling, and plumbing services is backed by over 23 years of experience and a deep love for the Calgary community.

About Us

Welcome to Crystal Waters, where we go above and beyond to ensure your home’s safety, comfort and efficiency. Our commitment to excellence in heating, cooling, and plumbing services is backed by over 23 years of experience and a deep love for the Calgary community.

Why Choose Crystal Waters?

Safety, comfort, and customer satisfaction is at the heart of everything we do in building lasting relationships with our clients. From the initial call to the final walk through we listen to your needs, provide transparent pricing, and offer tailored solutions to fit your budget and preferences. Little things matter to us like setting up floor protection, performing free mechanical system inspections, ensuring you know how to operate and maintain your system, and much more. 

We believe good technicians solve mechanical issues, but great technicians help you prevent them before they arise. We care about your home like it’s our own. Trust that our team will look beyond the immediate problem, ensuring your home operates safely and efficiently.

Whether we’re completing your mechanical system as part of a new build, servicing an issue, renovating your kitchen or bathroom, or performing preventative maintenance, our goal is to educate & collaborate with you. We aim to maximize the lifespan of your mechanical systems, while maintaining safety, comfort and quality.

Too often homeowners are not shown how to properly operate and maintain their home’s mechanical heart, or how to fix simple issues. The service sector can frequently either waste your money on premature ‘maintenance’, or only step in when the damage is already done. We believe in only replacing parts and equipment that are necessary, or part of a customer’s plan to upgrade their systems. We also believe in assisting our customers with basic DIY diagnostics and repairs when possible to avoid unnecessary service calls, and will leave you with resources to understand and troubleshoot basic issues.

While repair and replacement are sometimes necessary, they are often premature or an emergency – situations that should be avoided wherever possible. Our goal is to change this paradigm by guiding you from new home ownership through the legitimate lifespan of your appliances like furnaces, air conditioners, water heaters, water softeners, toilets, faucets, pipes, and more. We monitor your mechanical system with targeted and timely interventions as needed.

We love our city and the people in it. We’re driven to help the people of Calgary and surrounding areas feel comfortable and safe in their homes. Completing over 30,000 projects, our technicians understand Calgary’s unique industry, weather and climate challenges, and will ensure your home is optimized for every season.

Whether you’re breaking ground on your dream home or looking to update a home you already love, our technicians provide expert heating, cooling, and plumbing services for any residential need. We handle all projects with the same level of care and expertise, ensuring your home remains a haven of comfort and safety.

Our Mission & Values

Our Mission 

Your satisfaction is at the heart of everything we do. We listen to your needs, provide transparent pricing, and offer tailored solutions to fit your budget and preferences.
Our goal is to build lasting relationships with our clients through trust and exceptional service.

Our  Values

Consistency

Delivering consistent, high-quality, customer-centric solutions.

Reliability

Reliable partners in maintaining your mechanical systems.

Skillful Expertise

We take pride in our expertise and continuous learning program.

Youth

Providing opportunities and resources for the next generation of young talent to thrive and lead.

Leaders in Innovation

Leveraging cutting-edge technology for efficient and comfortable home systems.

Transparency & Trust

Maintaining transparency and building trust through open communication.

Accountability

Holding ourselves accountable for the highest standards of service.

Our Mission 

Your satisfaction is at the heart of everything we do. We listen to your needs, provide transparent pricing, and offer tailored solutions to fit your budget
and preferences. Our goal is to build lasting relationships with our clients through trust and exceptional service.

Our  Values

Consistency
Delivering consistent, high-quality, customer-centric solutions.


Reliability

Reliable partners in maintaining your mechanical systems.


Youth

Providing opportunities and resources for the next generation of young talent to thrive and lead.


Skillful Expertise
We take pride in our expertise and continuous learning program.

Transparency & Trust
Maintaining transparency and building trust through open communication.


Accountability
Holding ourselves accountable for the highest standards of service.


Leaders in Innovation

Leveraging cutting-edge technology for efficient and comfortable home systems.

Consistency
Delivering consistent, high-quality, customer-centric solutions.


Reliability

Reliable partners in maintaining your mechanical systems.


Youth

Providing opportunities and resources for the next generation of young talent to thrive and lead.


Skillful Expertise
We take pride in our expertise and continuous learning program.


Transparency & Trust

Maintaining transparency and building trust through open communication.


Accountability
Holding ourselves accountable for the highest standards of service.


Leaders in Innovation

Leveraging cutting-edge technology for efficient and comfortable home systems.

Our Story

Founded in 2001 by two dedicated Calgarians working out of a garage, Crystal Waters has maintained our family business culture during our steady growth within the city we cherish. Throughout our journey in over 30,000 homes, we have always placed the highest value on the relationships we’ve cultivated. These connections are the bedrock of our brand, enabling us to share our vision with homeowners, builders, and the broader community.

Despite the ups and downs over the years, our commitment to providing exceptional service and taking care of our employees has remained unwavering. Whether it’s replacing a furnace, AC, or hot water tank or plumbing a new home, Crystal Waters is here to meet all your plumbing and HVAC needs with expertise and dedication.

Our Services

Your satisfaction is at the heart of everything we do. We listen to your needs, provide transparent pricing, and offer tailored solutions to fit your budget
and preferences. Our goal is to build lasting relationships with our clients through trust and exceptional service.

Furnaces

Crystal Waters offers comprehensive furnace services in Calgary, dedicated to ensuring your home remains warm and comfortable throughout the year.